Active leak or flooding right now
Water is flowing, pooling or rising: a running leak, an overflowing fixture or standing water spreading across floors. Shut off the main valve, then get extraction started immediately.
Emergency water extraction
Water emergency triage
Water Emergency? Start Here
Find your situation below, take the two safety steps that matter, then call us. A live dispatcher answers 24/7 and sends the nearest crew, with a 60-minute arrival target in core areas.
Call 911 first if: water is touching your electrical panel, outlets or appliances and sparking or buzzing; a ceiling is sagging or bulging overhead; anyone has been shocked or injured; or you smell gas. Property can be replaced. People cannot. Once everyone is safe, call us and we will handle the water.
Your first 30 minutes
Do these five things now
- Stop the water. Shut off the main water valve, usually near the street meter or where the line enters the house. For an appliance leak, close the small valve behind the appliance.
- Cut power to the wet area. Use your breaker panel only if it is dry and safe to reach. Never step into standing water to reach a panel.
- Move what you can. Lift furniture onto blocks or foil, move electronics, documents and valuables out of the water, and pull back rugs.
- Photograph everything. Wide shots and close-ups of the source and the damage. These photos are gold for your insurance claim.
- Call us. Tell the dispatcher where the water is coming from and which rooms are wet. Send your photos by text for a faster assessment.
Skip the mop marathon. Household fans and a shop vac cannot dry inside walls and under floors, and in Florida humidity, mold can begin growing within 24 to 48 hours. The hours you spend now are the cheapest hours of the whole job.
What happened?
Pick your water situation
Each situation below goes to the service built for it. Not sure which fits? Call us and describe it. Triage is free.
Burst pipe
A pipe has split or a supply line has blown, often behind a wall, under a sink or at the water heater. You may hear hissing or see water pressure drop. Speed decides how much of the house gets wet.
Burst pipe cleanupCeiling leaking or dripping
A stain spreading, paint bubbling, or water dripping from a ceiling or light fixture. Put a bucket under it, keep clear of any sagging area, and do not touch a wet light fixture or switch.
Roof leak cleanupFlooded room or flooded home
Storm water, street flooding or a major appliance failure has put inches of water indoors. Treat outdoor flood water as contaminated, keep people and pets out of it, and let us extract and sanitize.
Flood cleanupAC overflow or water at the air handler
A puddle around the indoor AC unit, a wet closet ceiling, or water stains near vents usually mean a clogged condensate line. Turn the AC off at the thermostat to stop more condensate, then call.
AC leak cleanupStorm or hurricane water damage
Wind-driven rain through the roof or windows, surge or street flooding during a storm. Once the weather clears and it is safe, fast extraction is what saves floors, walls and contents.
24/7 emergency restoration
Then call us
What happens when you call
- Live answer, real triageA dispatcher answers 24/7, confirms your city and ZIP, and asks what is leaking and which rooms are wet. You get an honest ETA, not a script.
- Nearest crew dispatchedWith crews stationed across Florida, we target a 60-minute arrival for active emergencies in core areas.
- Source stopped, water extractedOn arrival the crew confirms the source is off, maps the moisture, photographs the damage and starts extraction on the same visit.
- Drying plan and written scopeYou receive a clear scope with a price range, drying equipment is set, and your claim documentation starts from hour one.
Emergency questions
Quick answers under pressure
We target a 60-minute arrival for active water emergencies in our core Florida areas, and we serve 293 cities statewide. If you are farther out, the dispatcher gives you a realistic ETA before you commit, and we will tell you what to do in the meantime.
No. Water keeps moving all night, wicking up drywall and spreading under flooring, and Florida humidity lets mold start within 24 to 48 hours. A call at 2 a.m. almost always means a smaller, cheaper job than a call at 9 a.m.
The inspection is free. You receive a written scope with a price range before any billable work begins, so the decision is always yours. Typical emergency extraction runs $1,500 to $4,500 depending on the volume of water and rooms affected.
For a small, clean spill on tile that you catch immediately, careful DIY drying can work, and we will tell you so honestly. For water that reached drywall, carpet, cabinets or flooring, household fans cannot dry inside the structure, and hidden moisture is what causes the expensive second problem.
Water is moving. Your next move matters
Shut off the source, stay safe, and call. We will take it from there, any hour, anywhere in our Florida coverage area.
Call 24/7: (607) 300-1334